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Power Platform Support Specialist

Company: VirtualVocations
Location: Hayward
Posted on: October 28, 2024

Job Description:

A company is looking for a Power Platform Support Specialist to provide expert-level support and services for Microsoft Power Platform tools.



Key Responsibilities

Support customers by analyzing pain points and usage trends, tailoring solutions to enhance platform value
Manage the resolution process for customer cases, collaborating with various practice areas as needed
Build strong relationships with customers and lead technical discussions, best practices, and informal training sessions


Required Qualifications

3+ years of experience as a Power Platform administrator, focusing on Power Apps, Power Automate, Power BI, and CoPilot Studio
5+ years of experience in customer-facing or technical support roles
Strong leadership and public speaking skills
Enthusiastic about working in a customer-facing role
Intermediate to advanced knowledge of Power Platform tools is preferred

Keywords: VirtualVocations, Arden-Arcade , Power Platform Support Specialist, Other , Hayward, California

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